Over the last 14 months, we found ourselves in the unfortunate position of having to extend our lead times for our UK manufactured community mobility and aids for daily living ranges. This was due to global constraints in the supply of steel and unprecedented demand across these product ranges.

We are pleased to announce that we can now reinstate a lead time of 5 - 7 working days for 90% of our products made at our Leicestershire production facility. Lead times across 100% of the product range have significantly fallen from those experienced, and we are confident that all product ranges will be back to a standard lead time in the next two weeks.

Our supply chain and production teams have made some significant improvements to enable us to return to standard lead times, including;
• Production team restructure, including a new Manufacturing Director and Team Leaders to focus on improving efficiencies and output.
• Additional shifts added to the manufacturing schedule.
• Significantly increased stock holding of components and raw materials.
• Split-site stock holding ensuring easier access to components and speed of supply.

All of these activities combined have reduced our back-order position and we are now confidently able to re-instate the standard 5–7 day lead time.

Many thanks for your patience and understanding over the last 14 months; the improvements and investments will further enhance our UK manufacturing capabilities, enabling us to provide a high level of delivery service that our customers have previously been used to.

For further information or assistance, please liaise directly with your Business Development Manager.