FAQs
Please see a list of FAQs that we are often asked. They have been categorised for easy navigation. If you don't see your question here, please see our contact page and select the enquiry type "Other" and send us a message.
General
'Where can I find information on product warranty?'
'Where can I view your company policies and terms of conditions?'
End User or Consumer
'How do I return my product?'
'I would like to buy a product or spare part. Do you sell to consumers?'
'I would like to see a demo of your products. Where can I do this?'
Retailer or Distributor
'How do I return a product?'
'I have my own business and I am interested in becoming a DDH distributor. How can I open an account with DDH?'
SOS FAQs
'Can I buy your products directly, and who do I contact?'
'What is the delivery time on special seating?'
'Who do I contact if I need specialist seating?'