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Guaranteed Christmas Deliveries & Office Hours

December 2019 / Other

Our head office is open as usual on Monday 23rd and Tuesday 24th December. We will then close and reopen at 10am on Tuesday 31st December til 3pm for sales orders and customer service queries, as well as payments.


The office will then open with our normal office hours of 08.30 - 17.00 on Thursday 2nd January 2020.

Don't forget that our service centres across the country are open and fully functioning over the festive period. If you have a rental or servicing agreement, please use the correct numbers and procedures. if you have any questions please call 01422 233136 or email

Guaranteed delivery before Christmas of stocked items

Please place your order before Thursday 19th December for delivery on Friday 20th December.

Guaranteed delivery before Christmas of UK manufactured products

For UK manufactured product ranges please note earlier dates are required for guaranteed Christmas delivery.

For community mobility and aids for daily living, please place your order before Friday 13th December.

For acute and community beds and pressure area care, please place your order before Wednesday 18th December. 

Monday 23rd December 2019: 08.30 - 17.00
Tuesday 24th December 2019: 08.30 - 17.00
Wednesday 25th December 2019: Office Closed
Thursday 26th December 2019: Office Closed
Friday 27th December 2019: Office Closed
Monday 30th December 2019: Office Closed
Tuesday 31st December 2019: 10.00 - 15.00
Wednesday 1st January 2020: Office Closed
Thursday 2nd January 2020: 08.30 - 17.00

If you have any questions regarding Christmas deliveries, please contact us on 0845 0600 333 or email