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Guaranteed Christmas Deliveries & Office Hours

December 2019 / Other

Our head office is open as usual on Monday 23rd and Tuesday 24th December. We will then close and reopen at 10am on Tuesday 31st December til 3pm for sales orders and customer service queries, as well as payments.

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The office will then open with our normal office hours of 08.30 - 17.00 on Thursday 2nd January 2020.

Don't forget that our service centres across the country are open and fully functioning over the festive period. If you have a rental or servicing agreement, please use the correct numbers and procedures. if you have any questions please call 01422 233136 or email service@drivedevilbiss.co.uk/

Guaranteed delivery before Christmas of stocked items

Please place your order before Thursday 19th December for delivery on Friday 20th December.

Guaranteed delivery before Christmas of UK manufactured products

For UK manufactured product ranges please note earlier dates are required for guaranteed Christmas delivery.

For community mobility and aids for daily living, please place your order before Friday 13th December.

For acute and community beds and pressure area care, please place your order before Wednesday 18th December. 

Monday 23rd December 2019: 08.30 - 17.00
Tuesday 24th December 2019: 08.30 - 17.00
Wednesday 25th December 2019: Office Closed
Thursday 26th December 2019: Office Closed
Friday 27th December 2019: Office Closed
Monday 30th December 2019: Office Closed
Tuesday 31st December 2019: 10.00 - 15.00
Wednesday 1st January 2020: Office Closed
Thursday 2nd January 2020: 08.30 - 17.00

If you have any questions regarding Christmas deliveries, please contact us on 0845 0600 333 or email info@drivedevilbiss.co.uk

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Official Launch Video
The Knight ElectroFold Scooter

November 2019 / Other

We are pleased to say that The Knight Scooters are now in stock. To celebrate, we are revisiting the classic teaser and launch videos!

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The initial video was this teaser, which eventually lead to the Launch Video which showcases the premium addition to our range of folding scooters. 

 

For more specific information about the Knight ElectroFold, please click here.

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How do you Choose Between a
Scooter and a Powerchair?

July 2019 / Other

There are many differences between a Scooter and a Powerchair. When powered mobility can have a postitive effect on a persons life, it's important to choose what meets their needs.

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Here is a handy help guide from Drive Cares once you or a loved one has warmed to the fact that a power mobility device can have a positive impact on life.

New year

Happy New Year
2019

January 2019 / Other

To all our customers and Suppliers...

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Happy New Year!

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Christmas Delivery Times 2018
Latest News

December 2018 / Other

Drive DeVilbiss Healthcare will be closing for Christmas on Monday 24th December and re-opening on Wednesday 2nd January.

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For guaranteed delivery before Christmas, please place your order no later than 5pm on Tuesday 18th December. Our warehousing facilities will continue to dispatch orders up to and including Friday 21st, and although we cannot guarantee delivery prior to Christmas after Tuesday, we will make every effort to dispatch orders as quickly as possible for pre-Christmas delivery. 

 

Welland Products

Welland product orders had to be placed before 4pm on Friday 7th December for a guaranteed delivery before Christmas. 

 

Thank you for your business throughout 2018 and we wish you a Merry Christmas and a Happy New Year!!

New instore catalogue news

New Catalogues & Stand Available

November 2018 / Other

For easy access to the catalogue, click MORE INFO. The design and content of this catalogue was specifically put together to help drive customers into our retail customers stores, highlighting the benefits of buying locally from a bricks and mortar business.

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To easily view the new catalogue online, please click on this link.

 

I’m pleased to say we’ve already received some great feedback….

 

“Drive really are helping to drive customers into the store”

Spencer Coe, Scoota Mart

 

“This is so much better than any of the other catalogues out there”

Peter Hankinson Alpha Mobility

 

“I think it’s fantastic, very informative, they have been very well thought out, a great tool to use in store”

Tracy Suther, Active Mobility

 

“The market has been crying out for something like this”

Judy Mctigue, Wirral Mobility

 

“You’ve made my day/week/month/year! We have been trying to get abrochure with a great selection of products and no prices on for 2 years!”

Graeme Dymond, The Care Team

 

If you would like some copies of our catalogue and a retail stand sending out to your store, please contact your telephone advisor.

Grant sign news

Grant Abraham's was recently interviewed by A&MP

October 2018 / Other

In the interview Grant was able to explain the importance of mobility retailers and how Drive Devilbiss are focussed on readjusting its dealer strategy to support those customers in the future.

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This interview looks at how Grant is answering sceptics within the market by boosting traditional dealers, and how Drive Devilbiss are offering support via the InStore Range, end user catalogues and its next day delivery service.

Read the interview here

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New Next Day Delivery Service
For Retail Customers

January 2018 / Other

Responding quickly and accurately to customer requirements is vital in the retail field, and in particular the mobility market where there is an immediate requirement for products to improve quality of life.

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With this in mind, Drive DeVilbiss Healthcare continues to demonstrate commitment to retail customers with the introduction of a new, Guaranteed Next Day Delivery Service for all products ordered before 5pm, Monday to Friday. The offer covers all core retail lines in stock at the point of ordering and there is no additional cost for this improved service, we've held it at £15.00.

Setting the standards for the industry, Drive DeVilbiss Healthcare has been looking closely at all aspects of the business to identify areas for upgrade and improvement. Close links with distribution partners and investment in stockholding means the company can now provide this enhanced delivery option, designed to enable retail outlets to provide a faster service to their customers.   

“We are constantly looking to improve service levels across the board, and this fast delivery option represents an important step forward in providing our retail customers with the speed of response they need to react instantly to developing customer requirements,” stated Grant Abrahams, Retail Director for Drive DeVilbiss Healthcare.

The next day delivery option will be introduced on 1 February 2018.

 

Terms and conditions apply, please contact Drive DeVilbiss Healthcare for more information.